FAQ

What does Postul Trade do?

Postul Trade is one of the world's leading crypto trading companies with the first-class analysts in the field of altcoin trading. The company has many years' experience in the trading market, a high reputation and a successful history. We work only with professionals that allows us to achieve high results and accomplish tasks.

What payment systems are available for opening a deposit?

At the moment we are working with payment systems Payeer, Perfect Money, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Ripple. In the future, the number of payment systems may be increased.

What is the minimum/maximum deposit amount?

The amount of the deposit depends on the chosen investment plan. Detailed information is presented in your account in the "Invest" section.

Can I make several investments in various investment plans?

Yes, you can make an unlimited number of investments. Each deposit will be profitable separately from the others in accordance with the selected investment plan and the payment system using which you made it.

How fast the deposit can be credited to the account balance?

A deposit in USD occurs almost instantly. Funds are credited to your account within a couple of minutes. Cryptocurrency transfers require 3 network confirmations used to credit the amount sent. The waiting time is from a couple of minutes to several hours, depending on the workload of the transaction mempool. If during the transfer you made an amount that is different from the one indicated when replenishing, the deposit will not be credited to your account balance. To solve the problem, you need to contact support.

Is it possible to change the investment plan?

Unfortunately, changing the investment plan is not possible. We strongly recommend that you carefully read the investment conditions for each investment plan before you make an investment.

How to change personal information?

In order to specify or change personal information you must enter the "Settings" section in the upper right part of the screen.

Where can I see information about my financial transactions?

The history of replenishment, accrual and withdrawal of funds is displayed in your personal account in the "History" section.

Can I have more than one account?

You can have only one registered account. Registration of two or more accounts by one user is prohibited. If several accounts are identified for one user, all user accounts will be blocked and funds will be canceled.

What should I do if an error “Incorrect username or password” appears when logging into my account?

Make sure you enter the correct username and password. Please note that the username and password are case sensitive. Also, please note that the email address provided during registration is not your login.

How to reinvest funds?

You can reinvest from a balance sheet. To do this, go to the “Invest” section and select the “Invest from balance” reinvestment option when purchasing an investment.

What to do if you forgot the password from your account?

If you have forgotten your password you can recover it using the password recovery system. To do this click "Forgot your password?", fill out the required fields and check your email. If you cannot solve the problem of logging into your account by yourself, write to us at support@postul-trade.com. Please note that if you registered a non-existent or temporary email when registering an account, password recovery will not be possible. Your username cannot be restored. Please keep your login and password information safe!

How fast withdrawal requests are processed?

All withdrawal requests are processed manually. The waiting time depends on the number of requests. Usually, processing time takes several hours. The maximum processing time of the request is 48 hours.

What is the minimum withdrawal amount?

The minimum withdrawal amount is $ 1, 0.001 BTC, 0.01 BCH, 20 XRP, 0.05 LTC, 0.015 ETH.

What should I do if the wallet details were incorrectly entered when withdrawing funds?

If the wallet number or payment system was incorrectly indicated, you must contact the support service with a request to cancel your application. If your application has already been processed, it will not be possible to cancel it, since the funds have already been transferred. If you specified a non-existent wallet number the money will be returned to your account balance within 24 hours after the response of the support service. Please note that it is not possible to withdraw USD to Bitcoin and other cryptocurrency wallets and vice versa.

Withdrawal of profit received from your investments and referral reward.

You can withdraw the profit received only through the payment system through which you or your referrals made an investment.

How referral reward is calculated?

Postul Trade offers a unique referral program. Each partner receives 5% of the investment of his referral. After your partners invest more than $ 10,000 in total you will receive the status of a Representative and the opportunity to receive 8% of partners' investments.

What if you become a referral to another person by mistake?

You can see the login name of the person who invited you when registering. If there is no information in the login field, then you are registering without an upline. Be careful when registering as it is impossible to change the upline. If you see that another person is listed there, you need to clear the Cookie or change the browser. This problem arose because you previously opened our website by clicking on an advertising banner or referral link and the cookie data was saved in your browser. If you have not made an investment yet, you can contact the support service with a request to suspend the current account and create a new one since each user must have only 1 account.

How to get the representative status?

Representative status is assigned automatically after the amount of investment from partners exceeds $ 10,000. Received referral rewards increase from 5% to 8% of the investments of your partners.

Invitational

gift

Sign up for free

And get up to $ 100 on balance!